| Welcome to the Ministry of Energy telephone enquiry service. Press 2 for English |
| Welcome to the Ministry of Electricity and Water telephone enquiry service. Press (2) for English |
| For residential services, press (1) |
| For chalets and farms, press (2
) |
| For Ministries and governmental authorities, press (3) |
| To exit system, press (9) |
| Enter the premise unified number |
| Enter the premise ID |
| Enter the Civil ID for the consumer |
| Enter PIN number |
| Enter the Civil ID of the person authorized to enquire on behalf of the ministry or authority |
| Enter the Civil ID number for the ministry or authority |
| Enter electricity meter number |
| Enter electricity or water meter number |
| Enter meter number |
| No payments were found |
| No invoices were found |
| No data has been found |
| Provided identification could not be authorized |
| The number entered is invalid |
| The selection made is invalid |
| To specify the premise ID, press (1) |
| To specify the meter number, press (2) |
| For balance information, press (1) |
| For the last payment, press (2) |
| For fax service, press (3) |
| For Main menu, press (4) |
| For summary information, press (1) |
| For detailed information, press (2) |
| To go back to the previous menu, press (3) |
| To go back to the main menu, press (4) |
| To transfer to customer service, press 0 |
| To listen to the balance, press (1) |
| For invoices, press (2) |
| For payments, press (3) |
| To go back to the previous menu, press (4) |
| To go back to the main menu, press (5) |
| Credit |
| Your current balance is…. |
| Your current electricity balance is …. |
| Brackish water fees are…. |
| Fresh water fees are…. |
| Municipality fees are…. |
| Fines are…. |
| Total amount is… |
| To repeat the information, press (1) |
| To go back to the previous menu, press (2) |
| To go back to the main menu press (3) |
| Last invoice |
| The last financial year invoice |
| Invoice number is…. |
| Invoice date is…. |
| Electricity consumption amount is…. |
| Brackish water consumption amount is…. |
| Fresh water consumption amount is …. |
| Municipality fees are…. |
| Fines amount is …. |
| Last payment |
| The last financial year payment |
| Payment receipt number is…. |
| Payment date is …. |
| Electricity consumption payment is …. |
| Brackish water consumption payment is …. |
| Fresh water consumption payment is …. |
| Municipality fees payment is …. |
| Fines payment is …. |
| To receive information by fax, press (1) |
| To listen to information by phone press (2) |
| To go back to the previous menu, press (3) |
| To go back to the main menu, press (4) |
| For the last two invoices, press (1) |
| For the last two payments, press (2) |
| To go back to the previous menu, press (3) |
| To go back to the main menu, press (4) |
| First invoice |
| Second invoice |
| First payment receipt |
| Second payment receipt |
| For the last five financial years, press (1) |
| To go back to the previous menu, press (2) |
| To go back to the main menu, press (3) |
| For the last two financial years, press (1) |
| To go back to the previous menu, press (2) |
| To go back to the main menu, press (3) |
| Debit amount is …. |
| Credit amount is …. |
| For the last five invoices, press (1) |
| For the last five payments, press (2) |
| To go back to the previous menu, press (3) |
| To go back to the main menu, press (4) |
| Please enter the fax number |
| The fax number entered is…. |
| The fax will be sent soon. Make sure the fax machine is ready |
| If the number is correct, press (1) |
| To re-enter, press (2) |
| To go back to the previous menu, press (3) |
| To go back to the main menu, press (4) |
| Thank you for calling Ministry of Power telephone enquiry service, goodbye |
| Thank you for calling Ministry of Electricity and Water telephone enquiry service, goodbye |