Frequently Asked Questions

1- Who do I contact for help?

For help or clarification, you can call Kuwait Government Online (KGO) Portal, Contact Center ,From Kuwait on 164 or 1800164 ,and from Outside Kuwait on  (+965) 1800164 .

2- How do I know what services I can access on Kuwait Government Online Portal?

After accessing Kuwait Government Online Portal, you can click on eServices menu on the left side. All services for which you can access will be displayed. .

3- Is my data secure on Kuwait Government Online Portal? Can other users view my data?

Data on Kuwait Government Online Portal is secure. The user can view only his own data.

4- Who can avail the services on Kuwait Government Online Portal?

Citizens, residents, visitors and business sector can avail the services on Kuwait Government Online Portal.

5- Is Kuwait Government Online Portal available 24 hours a day?

Yes, Kuwait Government Online Portal is available 24 hours, 7 days a week to service your needs. ​​​

 
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